CX
Perfectly tailored contact center solutions for your needs
CX The perfect contact center solution for your needs
Do you want to improve contact with your customers? With our flexible, intuitive and comprehensive Contact Center solutions you will build a professional customer service office, telemarketing or sales department. We implement scalable systems tailored to your needs.
We help you build advanced systems that integrate multiple communication channels, different locations, supported by additional analytical systems, reporting systems and process optimization software.
We use: Speech Analytics, Predictive Dialing System PDS, IVR solutions. We offer solutions in both cloud-based as well as standard on-premise formats.
System Features:
Multivocality
Communication through social media
Precise Reporting
Integration with Business Applications
We are your Partner at every stage of the project and implementation
We will conduct a pre-implementation analysis
We will design
We will implement
We will provide maintenance
With proven and secure technology, you can focus on your business.
Trust an established technology and a proven integrator with years of experience and superior competence
We help build advanced systems that integrate multiple communication channels, different locations, supported by additional analytical systems, reporting systems and process optimization software.
We use:
Speech Analytics
Predictive Dialing System PDS
IVR solutions